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Microsoft Dynamics is a line of enterprise resource planning (ERP) and customer relationship management (CRM) software applications. Microsoft Dynamics applications are delivered through a network of reselling partners who provide specialized services.

Microsoft Dynamics ERP is a family of enterprise resource planning products primarily geared toward midsize organizations as well as subsidiaries and divisions of larger organizations. Microsoft Dynamics ERP includes four primary products:

Microsoft Dynamics AX (formerly Axapta)

Microsoft Dynamics GP (formerly Great Plains Software)

• Microsoft Dynamics NAV (formerly Navision)

Microsoft Dynamics SL (formerly Solomon IV)

Microsoft Dynamics CRM is a customer relationship management application from Microsoft that provides sales, service, and marketing capabilities. Microsoft Dynamics CRM is sold as on-premises software or as a software as a service offering called Microsoft Dynamics CRM Online.